Terms of Service

1. Acceptance of Terms

By accessing or using ZaddiesMatch ("the App", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform. These terms apply to all visitors, users, and others who access the App.

2. Eligibility

You must be at least 18 years of age to use ZaddiesMatch. By using the App, you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms. We reserve the right to terminate accounts of users found to be under 18.

3. Your Account

You are responsible for maintaining the confidentiality of your account and password. You agree to:

• Provide accurate, current, and complete information during registration
• Keep your profile information up to date
• Not share your account credentials with anyone
• Notify us immediately of any unauthorised use of your account

4. Community Guidelines & Prohibited Conduct

ZaddiesMatch is a safe space for genuine connection. The following are strictly prohibited:

• Creating fake, misleading, or impersonating profiles
• Harassment, abuse, threats, or bullying of any user
• Soliciting money or financial information from other users
• Posting sexually explicit, violent, or illegal content
• Spamming or sending unsolicited commercial messages
• Attempting to circumvent our safety or moderation systems
• Using bots, scrapers, or automated tools on our platform
• Any activity that violates applicable laws or regulations

We reserve the right to suspend or permanently ban accounts that violate these guidelines without notice or refund.

5. Subscriptions & Payments

ZaddiesMatch offers paid subscription plans (Monthly and Annual). By subscribing:

• You authorise us to charge your payment method on a recurring basis
• Subscriptions automatically renew unless cancelled before the renewal date
• All payments are processed securely via Stripe
• Prices are listed in AUD and are subject to change with notice

Refund Policy: We offer a 7-day free trial on first subscription. After any paid period begins, refunds are generally not provided except where required by Australian Consumer Law.

6. User Content

You retain ownership of content you post (photos, bio, messages). By posting content, you grant ZaddiesMatch a non-exclusive, royalty-free licence to use, display, and store that content solely for the purpose of operating the platform. You are solely responsible for the content you post and must ensure it does not infringe any third-party rights.

7. Safety & No Guarantees

ZaddiesMatch provides tools to help keep you safe (profile verification, scam detection, block/report), but we cannot guarantee the identity or intentions of other users. You agree to exercise caution when interacting with others, particularly when meeting in person. Always meet in public places and tell someone where you're going.

8. Limitation of Liability

To the maximum extent permitted by law, ZaddiesMatch and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the App. Our total liability shall not exceed the amount you paid us in the 3 months prior to the claim.

9. Termination

You may delete your account at any time via your Profile settings. We reserve the right to suspend or terminate your access at our discretion, including for violation of these Terms. Upon termination, your right to use the App ceases immediately.

10. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the App after changes constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, please contact us at support@zaddiesmatch.com.