Privacy Policy

Last updated: May 2026

1. Introduction

ZaddiesMatch ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

Information you provide:

  • Name, age, gender, and sexual orientation
  • Email address and phone number (for notifications)
  • Profile photos and videos
  • Bio, interests, lifestyle preferences, and location (city/country)
  • Messages sent through the platform
  • Verification selfies (stored securely, reviewed by our team)

Information collected automatically:

  • App usage data (pages visited, features used, time spent)
  • Device information and IP address
  • Last active timestamps

3. Sensitive Information

Dating apps by nature collect sensitive information including sexual orientation and gender identity. This information is used solely to provide matching services. We will never use this information for any other purpose, and we will never sell it. You may choose not to disclose certain sensitive details — only your section (community) is required.

4. How We Use Your Information

  • To create and manage your account and profile
  • To calculate compatibility scores and suggest matches
  • To enable messaging between matched users
  • To send notifications about matches and messages (email/SMS)
  • To process subscription payments via Stripe
  • To detect and prevent fraud, scams, and policy violations
  • To verify profile authenticity
  • To improve and develop our platform

5. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Other users: Your public profile (name, age, photos, bio, interests) is visible to other users in your section
  • Stripe: Payment processing — governed by Stripe's privacy policy
  • Service providers: Email/SMS delivery, cloud storage — under strict data processing agreements
  • Law enforcement: Where required by law or to protect safety

Your private contact details (email, phone number) are never shown to other users.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law (e.g. payment records for tax purposes, retained for 7 years).

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Delete your account and associated data
  • Opt out of marketing communications at any time
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated

To exercise any of these rights, contact us at privacy@zaddiesmatch.com.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS), secure cloud storage, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to log out after each session.

9. Cookies & Tracking

We use essential cookies and session tokens to keep you logged in and maintain your preferences. We do not use third-party advertising trackers or sell your browsing data to advertisers.

10. Children's Privacy

ZaddiesMatch is strictly for users aged 18 and over. We do not knowingly collect information from minors. If we become aware that a user is under 18, we will immediately terminate their account and delete their data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last updated" date at the top of this page will always reflect the most recent version.

12. Contact Us

For privacy-related questions or to exercise your rights, contact our Privacy Officer at:

ZaddiesMatch

Email: privacy@zaddiesmatch.com

Website: zaddiesmatch.com

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